Privacy Policy
James Ochoa, Inc dba The Life Empowerment Center (TLEC) | TLEC.info | admin@tlec.info | 512-804-2343
Last updated: 4/6/2026
Overview
This Privacy Policy explains how James Ochoa, Inc dba The Life Empowerment Center (TLEC) ("we," "our," or "us") collects, uses, and protects information gathered through our website (TLEC.info). This policy applies to website visitors and prospective clients.
Important distinction: This policy covers our website only. The privacy of your clinical health information as a client is governed by a separate document — our Notice of Privacy Practices — which complies with the Health Insurance Portability and Accountability Act (HIPAA). If you are an existing client, please refer to that document for information about how your protected health information is handled.
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Information you provide directly
Name, email address, and phone number submitted through our contact form
Any message or inquiry you send us
Information submitted when requesting an appointment or consultation
Information collected automatically
When you visit our website, certain information is collected automatically through cookies and standard web analytics tools, including:
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on each page
Referring website (how you found us)
General geographic location (city/region level — not your exact address)
Date and time of your visit
Information we do not collect
We do not collect sensitive health or clinical information through our website. Please do not submit details about your mental health history, diagnoses, medications, or reasons for seeking therapy through our contact form or any other form on this site.
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Information collected through this website is used solely to:
Respond to your inquiry or contact form submission
Schedule consultations or appointments
Send you information you have specifically requested
Improve the usability and content of our website
Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party. We do not use your information for advertising or marketing purposes beyond responding to your direct inquiry.
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When you submit our contact form or send us an email, your message is transmitted over the internet. While we take reasonable steps to protect this communication, standard email and web forms are not fully encrypted and should not be used to share sensitive personal or clinical information.
If you are an existing client with clinical questions or concerns, please use the secure client portal or contact us by phone.
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Our website may use cookies — small text files stored on your device — to support basic website functionality and analytics. These may include:
Essential cookies — required for the website to function (e.g., form submissions)
Analytics cookies — used to understand how visitors interact with our site (e.g., Google Analytics)
You may disable cookies in your browser settings at any time. Disabling cookies may affect some website functionality.
If we use Google Analytics or a similar service, data collected is aggregated and anonymized — we cannot identify individual visitors from this data.
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Our website may use the following types of third-party services, each with their own privacy policies:
Website hosting provider — hosts and delivers our website
Analytics platform (e.g., Google Analytics) — provides anonymized visitor statistics
Scheduling or booking tool (e.g., SimplePractice, Calendly) — if used for appointment requests
Email service provider — delivers responses to your inquiries
We encourage you to review the privacy policies of any third-party services you interact with through our site.
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Our website may contain links to external websites, including resources, articles, or tools. We are not responsible for the privacy practices or content of those sites. Visiting a linked site is at your own discretion.
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Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, please contact us and we will promptly remove it.
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We take reasonable technical and administrative steps to protect the information collected through this website, including:
SSL/TLS encryption on all pages (https)
Secure, access-controlled web hosting
Limited staff access to submitted inquiries
Regular review of our data practices
No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
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Depending on your location, you may have certain rights regarding your personal information, including:
Access — request a copy of the information we hold about you
Correction — request that inaccurate information be corrected
Deletion — request that we delete your information, subject to legal retention requirements
Opt-out — opt out of any non-essential communications at any time
To exercise any of these rights, contact us at [email address]. We will respond within a reasonable timeframe.
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This practice is located in Texas and operates in compliance with the Texas Data Privacy and Security Act (TDPSA), which took effect July 1, 2024. As a Texas resident, you have the following rights regarding your personal data:
Right to access — confirm whether we are processing your personal data and obtain a copy of it
Right to correction — correct inaccuracies in your personal data
Right to deletion — request deletion of personal data you have provided or that we have collected
Right to data portability — obtain a copy of your data in a portable format
Right to opt out — opt out of the processing of personal data for purposes of targeted advertising or the sale of personal data. We do not sell personal data or use it for targeted advertising.
To submit a privacy request under the TDPSA, contact us at [email address]. We will respond within 45 days. If we are unable to fulfill your request, we will provide a reason. You may appeal a denial by contacting us in writing, and if your appeal is denied, you may contact the Texas Attorney General at www.texasattorneygeneral.gov.
Texas mental health confidentiality
In addition to federal HIPAA protections, this practice complies with the Texas Health & Safety Code Chapter 611, which governs the confidentiality of mental health records in Texas. Texas law provides additional protections beyond HIPAA in certain areas, including stricter limitations on the disclosure of mental health records without patient authorization. These protections are detailed in our separate Notice of Privacy Practices provided to clients.
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We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
James Ochoa, Inc dba The Life Empowerment Center (TLEC)
1111 Virtual Zoom Dr
Austin, TX 78704
This Privacy Policy applies to The Life Empowerment Center (TLEC) website only and does not govern the handling of protected health information (PHI) for clients. Please refer to our Notice of Privacy Practices for clinical privacy information.